What We Do
At WARM NC, we utilize experienced in-house staff, volunteers, and trusted contractors to take care of urgent home repairs—so people can live safely, independently, and with dignity. We focus on repairs that impact health, safety, and accessibility for homeowners who may not have the resources to fix critical issues on their own.
By focusing on practical solutions that improve safety and mobility, we help homeowners remain safely in the homes and communities they know and love.
Who We Serve
Low-income homeowners in our service area.
What We Provide
Safety, health-related repairs + accessibility upgrades.
Cost
Repairs are completed at no cost to the homeowner.
What We Don’t Do
Our work focuses on essential repairs that improve the safety, health, and accessibility so residents can remain safely in their homes. We do not perform remodeling or cosmetic home improvements.
Reach Out
Fill out our request form or call our team.
Our phone number is 910.399.7563
We Review Your Need
Our team confirms eligibility and gathers details.
Home Assessment
Our team visits the home to evaluate safety, health, and accessibility concerns, determine the most appropriate repair solutions, and review available funding for the work.
Repair Scheduled
Volunteers, in-house construction staff, and/or contractors complete the work.
Safer Home, Stronger Community
Essential home repairs help residents remain safely, healthily, and independently in their homes.
How It Works
Our Process Is Simple
Getting help should feel simple. Here’s what to expect when you reach out to WARM NC. Our team will guide you through the process, starting with a conversation about your home and the repairs you may need. If you meet the program guidelines, we schedule a home assessment to better understand the safety concerns and determine the best repair solutions.
From there, our staff coordinate volunteers, staff, contractors, and materials to complete the work. Throughout the process, we focus on clear communication so homeowners know what to expect every step of the way.
How It Works
Our Process Is Simple
Getting help should feel simple. Here’s what to expect when you reach out to WARM NC. Our team will guide you through the process, starting with a conversation about your home and the repairs you may need. If you meet the program guidelines, we schedule a home assessment to better understand the safety concerns and determine the best repair solutions.
From there, our staff coordinate volunteers, staff, contractors, and materials to complete the work. Throughout the process, we focus on clear communication so homeowners know what to expect every step of the way.
Reach Out
Fill out our request form or call our team.
Our phone number is 910.399.7563
We Review Your Need
Our team confirms eligibility and gathers details.
Home Assessment
Our team visits the home to evaluate safety, health, and accessibility concerns, determine the most appropriate repair solutions, and review available funding for the work.
Repair Scheduled
Volunteers, in-house construction staff, and/or contractors complete the work.
Safer Home, Stronger Community
Essential home repairs help residents remain safely, healthily, and independently in their homes.
Our Service Area
WARM NC serves homeowners across southeastern North Carolina, including Bladen, Brunswick, Columbus, Duplin, New Hanover, Onslow, and Pender counties. Our work reaches both rural communities and coastal towns, helping ensure homeowners throughout the region have access to critical repairs that support safe and stable housing.
What We Repair
We focus on essential home repairs that address safety hazards, health concerns, and accessibility repairs, helping homeowners remain safe and comfortable in their home.
-
-
- Grab bars and bathroom safety supports
- Roof leaks and repairs
- Flooring and subfloor safety repairs
- Wheelchair ramps and accessibility modifications
- Repairing flooring hazards and unsafe steps
- Electrical hazards
- Improving safe entry and exit from the home
- Other repairs that impact health and safety
-
What We Repair
We focus on essential home repairs that address safety hazards, health concerns, and accessibility repairs, helping homeowners remain safe and comfortable in their home.
-
-
- Grab bars and bathroom safety supports
- Roof leaks and repairs
- Flooring and subfloor safety repairs
- Wheelchair ramps and accessibility modifications
- Repairing flooring hazards and unsafe steps
- Electrical hazards
- Improving safe entry and exit from the home
- Other repairs that impact health and safety
-
FAQs
Who do you help?
WARM NC serves homeowners who are doing their best to make ends meet, but who don’t have the resources to handle major repairs when something breaks. Many of the people we help have worked hard their whole lives and were able to purchase a home—but rising costs and unexpected repair needs can quickly make a safe home feel out of reach.
These homeowners are our neighbors—people who want to remain in the home they’ve built their lives in. As the cost of essentials like healthcare, medication, transportation, utilities, homeowners insurance, property taxes, and food continues to rise, paying for critical home repairs becomes harder and harder.
For many of the households we serve, WARM is the difference between staying safely at home and facing unsafe living conditions—and in some cases, we may be the only place they can turn for help.
Who needs your services?
WARM NC serves low-income homeowners whose homes are unsafe, unhealthy, or inaccessible—especially when repair needs put a household’s health or daily life at risk. If a home isn’t providing safe and adequate shelter, or if conditions inside the home could endanger the wellbeing of the people living there, our program may be able to help.
Common situations include homes that:
- Have roof leaks or water damage that affect the safety or livability of the home
- Have unsafe floors, steps, or handrails that increase the risk of falls
- Need accessibility improvements, such as ramps, grab bars, or other bathroom safety supports
- Have electrical hazards or outdated or unsafe wiring
- Lack safe entry or exit for residents with mobility challenges
- Have conditions that create health risks, such as moisture problems or poor ventilation
- Require essential repairs that the homeowner cannot afford to complete on their own
If you’re not sure whether your situation qualifies, we encourage you to reach out—our team can help you understand next steps.
What’s the impact of substandard housing?
Substandard housing compromises the health, safety and well being of the residing family. As these citizens function in the community, their condition creates a ripple effect on the schools they attend, area businesses where they work and shop, the property values of their neighbors, and the well-being of the entire community.
When residents are forced to move out because their homes are uninhabitable, they usually move into a group home facility, increasing the burden on the taxpayer and the community’s infrastructure. Specifically, substandard housing can impact the resident in the following ways:
- Illness and disease
- Fires and burns
- Falls and other injuries
- Neurobehavioral conditions in children
- Rodent bites
- Indoor intoxicants
- Employment: absenteeism due to health problems, job loss
- Education: absenteeism due to health problems, lower performance
- Higher criminal activity due to desperation
- Increased healthcare costs
- Poor nutrition and hygiene
- Depression, poor mental health
What specific services do you provide?
WARM NC focuses on safety and health-related repairs and accessibility upgrades. WARM does not complete remodeling or beautification projects. Typical repairs include:
- Roof repair
- Ceiling and sheetrock repair
- Floors/subflooring repair
- Carpentry
- Plumbing repairs for kitchen and bathroom
- Electrical repairs
- Window/door repair and replacement
- Wheelchair ramp construction and repair
- Installation of water heaters and other appliances
Am I eligible for WARM services?
We do our best to make the application process simple. In general, you may qualify for help if you meet these four requirements:
- You must own the home and have lived in it for at least three years. This program serves owner-occupied homes.
- Your home is located in our service area: Bladen, Brunswick, Columbus, Duplin, New Hanover, Onslow, or Pender County.
- Your household income is at or below 50% of your county’s median income.
- Some of our funders allow up to 80% of the county median income, though those funders may have additional requirements.
- The repairs you need relate to health or safety (for example, issues that make the home unsafe, unhealthy, or difficult to access).
Not sure if you qualify? Please start with our eligibility quiz, which will help lead you in the right direction.
How is WARM NC funded?
As an independent 501(c)(3) nonprofit, WARM NC is supported through two main revenue sources: Private support and Government grants and contracts.
Examples of Government and state grants include the Essential Single-Family Rehabilitation Program (ESFR) and the Urgent Repair Program (URP). Nearly 70% of our total funding comes through this source. These funds have specific criteria that WARM must follow, and they are tied directly to home repairs and modifications.
Private support comes from individuals, corporations, private foundations, and special events. These gifts provide WARM with the greatest flexibility to meet a variety of needs from special projects to supplemental funding for home repairs.
Because of this community support, eligible homeowners can receive critical repairs at no cost.
What if I’m not eligible?
If you don’t meet our eligibility requirements, please don’t be discouraged. We may not be able to complete repairs in every situation, but we still want to help you find the next step.
Here are a few options:
- Contact us anyway — we can confirm eligibility and explain why you may not qualify.
- Ask about other resources — we may be able to refer you to local agencies, county programs, or partner organizations that offer home repair assistance.
- Check back later — eligibility can change if your situation changes, funding becomes available, or new programs open.
If you’re unsure, the best first step is to reach out—our team is happy to talk through your situation and point you in the right direction.